Quality & Complaince
CAPA
Improve processes and maintain high standards of care with CAPA management
- Facilitates CAPA from audits, incidents, or assessments, identifying root causes, assigning tasks, setting deadlines, and tracking corrective and preventive actions.
- Ensures regulatory compliance (e.g., NABH, JCI) with documentation, automated reminders, and real-time monitoring for timely resolution.
Features
Drive continuous improvement with our robust CAPA action
tracking system
Action assignment with deadlines
Assigning corrective and preventive actions to the responsible individuals or teams along with the deadliness for strengthening accountability.
Structured corrective workflow
Define problem statements, assign action owners, track timelines to resolution, and mark verified closure, all in one place.
Preventive action plans
Do more than fix the problem document preventative actions with follow-up and notification reminders to complete implementation.
Linked documentation
Link supporting documentation and RCA files, audits and documentation for easy accessibility, and everything audit-ready and traceable.
Benefits
Smart solution. streamlined prevention.safer healthcare
Advanced CAPA system to identify and resolve healthcare issues efficiently and streamline prevention, ensuring safer healthcare outcomes through continuous improvement.
End to end issue closure
From identification to verification of closure, sterloCare provides comprehensive and accountable approaches for managing issues.
Prevention instead of reaction
Be proactive and focused on prevention by analyzing patterns to address systemic gaps before they escalate.
Effective cross-department connectivity
Connecting cross-departmental teams to update status and share documentation on a single platform.
Audit readiness
Access a full history of CAPA cases, statuses and actions taken to ensure readiness for an NABH, JCI, or internal audit.
Fully integrated with other modules
CAPA offers fully integrated connections with the Incidents, Audits and Risk modules, ensuring that no issue goes unattended.
Reports & analytics
Decision-driven dashboards to evaluate closure timelines, recurring issues, and department opportunities for improvement.