Care Taker
Enhanced Patient Concierge & Request Management
- Patients and caregivers can instantly raise service requests through QR codes, with turnaround time tracked at every step to prevent delays.
- Real-time alerts via SMS, WhatsApp, and push notifications enable instant escalations, automating non-clinical tasks to reduce nurse workload and improve patient satisfaction.
Features
Improve patient experience with our unique
hospital room service software
QR-Based Inpatient Request Management
Patients can instantly raise requests by scanning a QR code - no app download required. Accessible across mobile, desktop, and tablet devices in all wards.
Multilingual Patient Communication
Patients can submit and track requests in their preferred language, improving communication across diverse patient populations.
Real-Time SLA Tracking & Automated Escalation
Live TAT dashboards track every request in real time. Automated alerts via SMS, WhatsApp, and push notifications help prevent SLA breaches.
Customizable Hospital Workflows
Configure service menus, departments, workflows, and escalation matrices tailored to your hospital requirements without custom development.
Benefits
Smart requests. Streamlined tasks. Faster outcomes
sterloCare helps hospitals deliver faster, more responsive patient care, from the moment a request is raised to the moment it's resolved
Improved Patient Satisfaction & NPS Scores
Faster response times and transparent request tracking improve patient experience and contribute to higher NPS scores.
Reduced Nursing Workload
Automated routing of non-clinical requests enables nurses to focus more on patient care and treatment.
Faster Patient Request Resolution
Automated workflows reduce manual delays and ensure quicker response, service delivery, and issue resolution across departments.
Visibility & Operational Accountability
Detailed logs, bottleneck reports, and TAT analytics give administrators complete accountability across all requests.
Scalable Across Departments & Facilities
Easily scales from single wards to multi-department and multi-facility healthcare networks without additional infrastructure.
Cross-Department Collaboration
Centralized workflows and automated routing enable seamless coordination between housekeeping, pantry, nursing, and other departments.